| Enterprise Risk Management at Ford |  | 
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 Case Details:
 
 Case Code : ERMT-003
 Case Length : 12 Pages
 Period : 2003
 Pub Date : 2003
 Teaching Note :Not Available
 Organization : -
 Industry : -
 Countries : USA
 
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 << Previous ExcerptsFord Automotive - Product Development
	
		| 
Product development was a critical success factor in the automobile industry. 
Car makers needed to have the capability to come up regularly with new models of 
good quality that appealed to customers in a cost effective way. Serious quality 
problems within the Ford product line had arguably been the most critical factor 
in Ford's rapid fall from grace. Ford possessed a line of vehicles that were 
synonymous with recalls and poor quality such as the Ford Explorer, Ford Focus 
and the Ford Escort... |   
 |  Legal RisksFord's reputation had suffered because of the highly publicized Firestone Tire 
debacle, class action lawsuits by Ford employees and the many other quality 
problems that had made the headlines in the last two years... 
	
		|  | Financial Risks
			Foreign Currency Risks 
 Ford's Automotive sector undertook various transactions denominated 
			in foreign currencies. These included purchases and sales of 
			finished vehicles and production parts, debt and other payables, 
			subsidiary dividends, and investments in affiliates. These 
			expenditures and receipts created exposures to changes in exchange 
			rates.
 
 Ford used derivative instruments to hedge assets, liabilities and 
			firm commitments denominated in foreign currencies. Ford's hedging 
			policy aimed at reducing income volatility...
 |  Ford CreditFord Credit was exposed to various risks in the normal course 
of its business activities. • Operational risks - the possibility of errors relating to transaction 
processing and systems, actions that could result in non-compliance with 
regulatory standards or fraud by own employees or outside persons.
 • Credit risk - the possibility of loss arising from a customer's failure to 
make payments according to contract terms.
 • Market risk - the possibility that changes in future market interest and 
currency exchange rates or prices would make Ford Credit's positions less 
valuable.
 • Liquidity risk - the possibility of being unable to meet all current and 
future obligations in a timely manner...
 Exhibits
Exhibit I: Ford Motors A Global Overview of Core BrandsExhibit II: Ford Motors A Global Overview of Financial Services
 Exhibit III: Ford Risk Management Purpose, Statement and Vision
 Exhibit IV: Ford Motors Financial Highlights
 Exhibit IV: Ford Motors A Global Overview of Customer Services
 Exhibit V: Automotive Sector Geographic Earnings
 Exhibit VI: Financial Services Sector
 Exhibit VII: Ford Credit's Worldwide
 
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